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NYU Langone Health ‘MyWall’
When the team at NYU Langone started building the new Helen L. and Martin S. Kimmel Pavilion, they saw an opportunity to reimagine the care experience for patients, families, and care teams. They assembled a multidisciplinary team to take a holistic approach to create...
How University of Iowa Stead Family Children’s Hospital Used Technology and Empathy to Improve Patient Experience
When the concept of the UI Stead Family Children's Hospital was born, UIHC sought to improve its patient satisfaction for hospitalized pediatric patients as measured by the standardized Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)...
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