Enabling patients with access to information and services on their personal devices
Unlike interactive patient systems which require costly infrastructure and hardware, MyStay Mobile is cloud-based and requires no hardware meaning it’s cost-effective and easier to implement and support.
Faster Implementation
Without the requirement to install new infrastructure or access to patient rooms, it can be implemented remotely and delivered via secure cloud.
Cost-Effective
MyStay Mobile requires no hardware in the patient room, enabling customers to benefit from interactive patient system features with no capital expenditure.
Provides Control for Patients
Patients can see information about their care, request services and will be able to order meals on their own device without needing support from their nurse.
Accelerated Innovation
MyStay Mobile is a Software-as-a-Service product, therefore it can be updated to add new functionality and improve operation, with almost no downtime or customer effort. Customers benefit from innovation without the overhead.
Easy Access for Patients
By leveraging the information in your EHR, our system will automatically detect that a patient has been admitted to a bed or location in your hospital and instantly trigger communication to the patient through email or SMS. This message includes a link that’s unique to the patient that brings them directly to the MyStay Mobile web application – with no need to download an app.
Time Saving Applications
MyStay Mobile provides a variety of applications like Meal Ordering or Service Requests that are designed to increase the control patients have over the services they need and decrease the task burden for nurses.
Oneview integrates with industry leading Meal Ordering vendors to enable patients to browse through and order meals that meet their dietary needs and preferences, without interrupting their nurse.
Additional Features
- Connects the family. Families who have a child or older parent in hospital don’t have visibility over their loved one’s care, unless they’re in the patient room. With MyStay Mobile, they can see information, without having to phone the hospital, or interrupt nurses. And they can act on behalf of the patient, ordering meals or requesting services.
- Reduces interruptions for nursing. Patients rely on nurses for every need during their hospital stay. By empowering patients – and their proxies – with information and self-service options, MyStay Mobile can reduce interruptions to nursing, meaning nurses can spend more time on top of license care.
- Increases patient satisfaction. By empowering patients with more control and enabling them to submit feedback on their experience in real-time, with service recovery, MyStay Mobile can increase patient satisfaction. And research shows that a better patient experience is associated with increased profitability.
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Resources
Oneview Healthcare launches MyStay Mobile: A SaaS product to revolutionize digital patient experience
Dublin (February 26): Oneview Healthcare is excited to unveil MyStay Mobile, a ground-breaking Software-as-a-Service (SaaS) solution enabling patients to access digital services on personal devices. Oneview has partnered with long-term customer NYU Langone Health to...
Oneview’s Care Experience Platform (CXP) Goes Live at Avive Health, Marking a Milestone with the Opening of Two State-of-the-Art Private Mental Health Hospitals
Melbourne, Australia – [February 22] – Oneview Healthcare, a global leader in patient care technology, proudly announces the successful deployment of its Care Experience Platform (CXP) at Avive Health (“Avive”), with the opening of Avive’s two private mental health...
Oneview Healthcare Launches New Virtual Care API in Latest Product Release
Chicago, IL (November 9) - Oneview Healthcare, a leading provider of patient experience solutions, is pleased to announce the latest version of their Care Experience Platform (CXP), featuring the innovative new Virtual Care API, Caregility certification, and other...
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