Having spent the last decade of my career in healthcare technology, I continue to be amazed at the glacial speed at which innovation is finding its way into patient rooms. At Oneview Healthcare, we’ve been fighting this battle whilst enjoying commercial success with some of the most discerning healthcare systems on four continents.
We know from hospitals all over the world that patient-centric technology is hugely impactful but logistically challenging and time-consuming, especially when it comes to deploying hardware in patient rooms.
Our vision at Oneview Healthcare is to empower the patient’s smartphone to be their command and control center, without the need for costly hardware.
Our dream is that every patient has the luxury of ordering their meals, communicating with their care team, receiving real-time information about their stay, and accessing relevant educational content on their own phone. This capability is now available via our MyStay Mobile, a new collaborative product co-designed via our long-term partnership with NYU Langone, the #1 Hospital in New York and #3 Nationally.
In today’s digital age, smartphones have become ubiquitous, offering a level of convenience and connectivity that was previously unimaginable. 94% of Americans aged 50 – 64 own a smartphone[1]. For Americans over the age of 65 this number falls to 61% but still represents the majority of the population.
Oneview Healthcare is harnessing this technological revolution to transform patient experiences in hospitals through our innovative MyStay Mobile product. Let’s dive into how this pioneering solution is set to change the healthcare landscape.
The Emergence of Bring Your Own Device (“BYOD”) in Healthcare
BYOD in healthcare refers to patients using their own devices, such as smartphones or tablets, to access a range of hospital services and information. This approach is a departure from traditional methods where patients have had to rely on hospital-provided devices or paper-based systems.
Enhanced Patient Experience
Oneview’s MyStay Mobile solution offers several benefits that significantly enhance the patient experience:
Familiarity and Comfort: Using their own devices, patients can enjoy a sense of familiarity and comfort, which is crucial during hospital stays. All features are delivered via an intuitive web application, the patient does not need to download or install a separate app.
Personalized Care: The MyStay Mobile platform allows patients to order their meals, access personalized health information, education, and entertainment options, making their hospital stay more comfortable and informative.
Most patient-facing digital solutions are available in English only. MyStay Mobile is accessible in any language, including right-to-left languages like Arabic and Hebrew. As a web application, MyStay Mobile also leverages the accessibility features of patients’ smartphones, such as screen-readers. These features help ensure all patients have equitable access to information and services.
Streamlined Clinical Workflow
Oneview’s BYOD solution isn’t just beneficial for patients; it also streamlines clinical workflows:
Efficient Information Sharing: Clinicians can share information with patients more efficiently, leading to better understanding and compliance with treatment plans.
Reduced Burden on Hospital Resources: By leveraging personal devices, hospitals can reduce the need for dedicated patient entertainment and information systems, leading to dramatic cost savings and reduction in support overhead.
Security and Privacy
Oneview’s MyStay Mobile solution incorporates robust security measures to protect patient data, ensuring compliance with healthcare privacy regulations.
The Future of Hospital Care
MyStay Mobile represents a significant step towards a more interconnected, patient-centric healthcare system. By integrating personal technology into the healthcare experience, hospitals can provide a more comforting and empowering environment for patients.
The integration of BYOD solutions in healthcare, exemplified by MyStay Mobile, is a game-changer. It not only helps to enhance patient satisfaction and engagement but also optimizes hospital operations. As we embrace the digital era, such technologies are set to become a cornerstone of modern healthcare delivery, transforming the patient experience in hospitals across the globe.
Want to learn more? Join the webinar on March 28.
[1] https://www.statista.com/statistics/231612/number-of-cell-phone-users-usa/