Patient Experience

Preventing Falls in Hospitals: 4 Key Strategies for Safer Patient Care

A decade ago, I was working with hospitals to implement policies and procedures to improve incident reporting and help reduce patient falls. In those days, nearly all my efforts were directed toward supporting the clinical and quality teams, with very little consideration given to the patient’s own perspective.  Fast forward

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Winning the AI Race in Healthcare: Why Oneview Is Leading with Purpose

Earlier this week, the White House released its landmark “Winning the Race: America’s AI Action Plan”—a bold national strategy to accelerate AI adoption across critical sectors, with healthcare front and center. It’s a call to action for innovation, infrastructure, and workforce empowerment. And it’s a moment that resonates deeply with

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Female senior resident using digital patient care technology

The Secret to Supporting Relationship-Centered Care: A Care Experience Platform

In our last blog post, we covered how a Care Experience Platform is the “Next Generation” of Interactive Patient Care. We showed you what defines and differentiates a Care Experience Platform and makes it revolutionary.   We want to empower you with these transformative qualities and we’ll look at each in detail below. We’ll discover why each is important, and yes, how we measure

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What is a Care Experience Platform

What is a Care Experience Platform?

We call our product offering a “Care Experience Platform” – or CXP for short. Not a “Patient Experience System” or “Interactive Patient Care System”. What is a Care Experience Platform? We’ve learned from our partnerships with leading healthcare organizations. Family and clinician experiences are key to the best patient experiences.

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Demystifying the inpatient experience for personalized care

Demystifying the inpatient experience for personalized care

Even without a pandemic, there is a pressing need for connecting isolated patients when care teams and the patient do not share the same primary language, or hearing-challenged patients and families need help communicating with the team. Oneview’s CEO James Fitter wrote for MedCity on the role of technology for

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NYU Webinar Presentation

NYU Langone Health “Digital Patient Experience Platform” Webinar

Leveraging the latest digital tools and patient-facing technologies, NYU Langone has transformed the care experience for caregivers, patients and their families where it matters most – at the bedside. With large electronic display screens and bedside tablets at every bedside, patients and families can connect virtually with their families and

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Inpatient using bedside patient care and patient experience technology tablet solution

The new (inter)face of consumer-oriented healthcare

It’s not the technology that’s behind the times. Health systems have spent millions on dietary systems, EHRs, building management systems, real-time location systems and more. Those are worthy investments. But they aren’t reaching patients in a consumer-friendly way.

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