Niall O'Neill

It’s About Connected Care – Not Smart Rooms

From Smart Rooms to Connected Care Rooms: What Patient Rooms Need to do Better For over 12 years, I’ve been working with hospitals and healthcare systems around the world, putting technology in patient rooms to support better care experiences. From my first month with Oneview back in Jan 2014, when I found myself at UCSF’s new

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Meet Ovie: Enhancing the Patient Experience at the Beside and Beyond

In today’s hospitals, nurses are frequently interrupted by patient inquiries, impacting workflow efficiency and patient safety. Many patients hesitate to ask questions, fearing they might be a burden. Communication barriers further complicate the situation, especially for those with limited English proficiency. Imagine a personal nurse that provides real-time, judgment-free answers

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MyStay Mobile: Meeting Patients Where They Are

This January marked my 10-year anniversary with Oneview Healthcare. During this time, I’ve had the privilege to visit many hospitals, and meet with many wonderful healthcare leaders. The response to our products has been universally positive: “We’d love this for our patients”. The need for innovation is clear, but too

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Video in Healthcare: A Pandemic-Driven Transformation

In 2015, Oneview put video cameras above patient televisions in a US hospital. The technology itself was not new, but the use of video calls in healthcare were a rarity. While the idea of remote connectivity into the patient room was enticing, especially for a healthcare system where clinicians worked

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What is a Care Experience Platform

The Eight Principles of Patient-Centered Care

As anyone who works in healthcare will attest, patient-centered care has taken center stage in discussions of quality provision of healthcare, but has the true meaning of patient-centered become lost in the rhetoric? In this week’s Insight, we examine what it means to be truly patient-centered, using the eight principles

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