By using this document and associated products, you are deemed to have agreed to the following terms. If you disagree with any of these terms, please do not use this document or associated products. All the material in this document is solely for educational and informational purposes. This document is not meant to be used, nor should it be used, to provide a single or a definitive solution for any IT environment. Any policies or standards internally adopted by you may override what is stated in this document, and if in doubt, technical advice should be sought directly with Oneview Limited. The information in this document is true and complete to the best of our knowledge. While all attempts have been made to verify the accuracy of the information provided in this document, Oneview Limited assumes no responsibility for any error or omissions. The information provided herein is provided “as is” and you read and use this information at your own risk including the use of links to external websites, and to the fullest extent permitted by law. Oneview Limited excludes all implied terms, conditions, warranties or representations regarding this document arising by law or otherwise. Oneview Limited disclaims any liability for any incidental, consequential, indirect, special or punitive damages or losses, any direct or indirect loss of profits, or any lost savings, loss of use or loss of data arising out of or related to the use of the information contained in this document and /or the use of any associated products.
Change History
Date
Version
Created By
Description of Change
12 Mar 2021
0.1
Ward Solutions
Initial version combining Personal Data Privacy Statement and Website Cookie
and Social Networking Media Policy
22 Mar 2021
0.2
Ward Solutions
Minor updates per Australian Privacy Principles Compliance. Added section
‘Australian Privacy Principle 9: Adoption, Use or Disclosure of Government
Related Identifiers’
23 Mar 2021
0.3
Ward Solutions
Updated comments per feedback
23 Mar 2021
0.4
Ward Solutions
Updated per feedback
23 Mar 2021
1.0
Declan Bright
Reviewed and approved
02 Feb 2024
1.1
Richard Eibrand
Reviewed and updated Office address
03 Jun 2025
1.1
Richard Eibrand
Converted to new template
03 Jun 2025
1.2
Richard Eibrand
Added statements about AI usage
03 Jun 2025
1.2
Declan Bright
Reviewed and approved
20 Jan 2026
1.3
Richard Eibrand
Added a section relating to recording of meetings, screensharing, video
and voice
20 Jan 2026
1.3
Declan Bright
Reviewed and approved
Table of Contents
Personal Data Privacy Statement for Oneview Healthcare
This data privacy statement applies to Oneview Healthcare, 2nd Floor Avoca Court, Temple Road, Blackrock, Dublin A94 R7W3 Ireland.
The purpose of this statement is to explain how Oneview Healthcare (hereinafter referred to as “Oneview Healthcare”, “we” or “us”), collect, process, store and keep secure your personal data in connection with our business in accordance with the Data Protection Act 2018 and the GDPR Regulation (EU) 2016/679.
How We Collect Your Personal Data
Information supplied to us
Personal data is normally supplied either by you, the data subject, or by a third-party partner (from our third-party partners). It is normally collected from visits to our website, by post, by phone, by fax, directly from data subjects or by email correspondence. We obtain personal information when you register for or request certain services. By registering and/or submitting personal information to us, you are also agreeing to the use of this information in accordance with our Privacy Statement.
Information Automatically Collected by Us
Examples of the information we automatically collect and analyse include Internet protocol (IP) addresses (used to connect devices to the Internet), user login details, e-mail address, cookies, and details of products/services that visitors viewed or searched for on our website.
Information We Collect
Non-Personal Data
We may gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact data subjects, such as demographic information regarding, for example, user IP addresses (where they have been clipped or anonymised), browser types and other anonymous statistical data involving the use of our website (https://www.oneviewhealthcare.com/).
Personal Data
This is data that identifies individuals or can be used to identify or contact individuals and may include information such as a name, address, email address, birth date, marital status, occupation and salary range. While information such as name and email address is required by us to provide customers with our services, other personal data is only collected from data subjects if it is voluntarily submitted to us.
Data Type
How it is collected
Contact Data
Various forms and enquiry sections allow you to provide us with contact
data for the purpose of contacting you with a quote, offer or other
legitimate business-related activity. This may include home / office
address, email address and telephone numbers.
Identity Data
When you complete a form or other entry on the website it may include
identity data. This could include first name, last name, title, date of
birth and gender.
Marketing and Communications Data
This includes your preferences in receiving marketing from us and our
third parties and your communication preferences, occupation, and
transaction history.
Usage Data
Analytical data is gathered for digital marketing purposes and can
include information about how you use our website.
Technical Data
Cookie information is gathered upon visiting our website. This includes
internet protocol (IP) address, browser type and version, time zone
setting and location, browser plug-in types and versions, operating
system and platform and other technology on the devices you use to access
this website.
Financial Information
Detailed financial information including all facets of information
required for engineering projects.
Interactions Data
Information about your interactions with us, including correspondence
and phone / video conference calls between us and you.
Special Category data
We do not collect special category data.
Recordings of Calls, Meetings, and Screen Sharing
We may record and process audio, video, screen sharing content, chat messages, and related metadata from calls, meetings, and support sessions. We use these recordings for legitimate business purposes including service delivery, support and troubleshooting, training and quality assurance, documentation and note-taking, security and compliance, and to improve our products and services. Where required by law, we will obtain your consent before recording. You will be notified when a session is being recorded and you may choose not to participate in the recording (e.g., by turning off your camera/mic/screen share or leaving the session). Recordings are accessible only to personnel and service providers with a need to know, under appropriate confidentiality and data processing terms.
How We Process Your Personal Data
Use of AI
Data collected through the Oneview website, email or call recordings is not used to train AI models, nor is it used for automated decision-making purposes. The data collected may be processed by AI services for the purposes of summarisation, analytics and other business processing in accordance with applicable privacy laws and our internal data protection policies.
Non-Personal Data
We use Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
Personal Data
Personal information which you supply to us may be used for the following purposes:
Purpose of Processing
Lawful Basis for Processing
Manage and respond to any requests you have made to us.
Processing is necessary for the purposes of the legitimate interests
pursued by the controller or by a third party.
To help us identify you when you contact us.
Processing is necessary for the purposes of the legitimate interests
pursued by the controller or by a third party.
To provide you with the most user-friendly online navigation experience.
Processing is necessary for the purposes of the legitimate interests
pursued by the controller or by a third party.
For general administration, reporting, audit and analysis purposes and
to manage our relationship with you.
It is necessary in our legitimate interests and to ensure the effective
management of our business.
For market research purposes and customer satisfaction surveys. This
helps us improve the quality of our products and services we provide.
The data subject has given consent to the processing of his or her
personal data for one or more specific purposes.
To market to you and, where appropriate, to invite you to any events
that we might organise.
The data subject has given consent to the processing of his or her
personal data for one or more specific purposes.
To comply with legal obligations. If required by any law enforcement
agency, court, regulator, government authority or other third party.
Processing is necessary for compliance with a legal obligation to which
the controller is subject.
Pass on to any third party that purchases, or to which we transfer, all
or substantially all of our assets or business. Should such a sale or
transfer occur, we will use reasonable efforts to try to ensure that the
entity to which we transfer your personal information uses it in a
manner that is consistent with this Policy.
Processing is necessary for the purposes of the legitimate interests
pursued by the controller or by a third party.
To carry out analysis. We may combine and analyse your personal
information to help us develop and improve our products and services,
understand our customers better; and to manage and improve our
relationship with you.
The data subject has given consent to the processing of his or her
personal data for one or more specific purposes.
How We Protect Your Personal Data
Oneview Healthcare has successfully undergone certification for the ISO/IEC 27001, ISO/IEC 27701, and ISO/IEC 42001 standards.
Data Storage
Personal Data is stored securely in electronic form on our IT systems and /or in hard copy form in our offices. We have invested in both technical and organisational security measures and training of employees to safeguard all personal data.
Retention Period
The length of time we will retain your personal data will depend on the purpose for which we are processing it. The following criteria will be applied:
We will retain personal data for the minimum period required for the purpose(s) of
Personal data will be retained for a period of time subject to our data retention policy and/ or legal requirements.
When personal data is no longer required to be retained, it will be anonymised, to remove all personal identifiable information, or deleted in a secure manner in accordance with our technical and organisational procedures.
Security
The security of your personal data is important to us. We restrict access to personal information to our employees, contractors and processors who have a requirement to process your personal information.
Your personal information is only processed on our instructions, under a duty of strict confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable data protection regulator of a breach where we are legally required to do so.
We employ a range of managerial and training measures to ensure that all relevant staff are suitably trained and are aware of our data protection obligations when processing personal data.
Transmission of personal data over the Internet (for example web-forms or email) is insecure. Therefore, we cannot guarantee the safety and security of personal data transmitted in this way.
Sharing Your Personal Data
We will only use your Personal Data where we have a lawful purpose to do so. We will never sell Personal Data to a third party. We will only pass Personal Data to a third party where there is an explicit business need to do so.
We will not share your information with any third parties unless one of the following conditions applies:
As required by law, any applicable regulation to protect the rights, property, or safety of ourselves or others.
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If Oneview Healthcare is involved in a merger, acquisition, or sale of all or a portion of its assets, to any prospective seller or buyer of all (or part of) our business or assets. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Where you have given your consent to pass your personal data to a third-party marketing companies who might contact you on our behalf with information about products and services which may be of interest to you
Third Parties We May Share Your Personal Data With
Third Party
Reason
Third Party Service Providers
We may share your personal information with third party service providers
that perform services and functions at our direction and on our behalf
such as our accountants, IT service providers, printers, lawyers and other
business advisors, and providers of security and administration services.
All providers are reviewed through Oneview’s supplier management process.
Potential Sale of the Company
We may transfer your personal information to companies we plan to merge
with or be acquired by.
Local police, Government Bodies (or officials)
We may share your personal information with local police or other
government bodies or agencies where we are required to do so by law.
Marketing
If you have consented to marketing from us, we may contact you with information about our products and services through email. All such communications will come from us, or from our selected marketing partners.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party marketing companies. You will also be given the opportunity on every email communication that we or our trusted partners send you to indicate that you no longer wish to receive our or their direct marketing material.
Oneview use HubSpot as a third-party provider of website marketing services. HubSpot generates sales leads for Oneview as a result of website visitor information such as their location.
Cookies
See Website Cookie and Social Networking Media Policy outlined below.
Links to other Websites
Our websites may provide links to third-party websites and applications such as supplier brand websites, for your convenience and information. Oneview Healthcare is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of other third parties. If you decide to click on a third-party link thus enabling a connection, those connections may allow third parties to collect or share data about you. We encourage you to read the individual privacy and cookie policy of every website that you visit.
Social Networking Site Links
See Website Cookie and Social Networking Media Policy outlined below.
International Transfers
Information we collect will not be processed in or transferred to any country or territory outside of the European Economic Area without having a legal basis. If we undertake international transfers in the future, you will be contacted before any such transfer takes place with the following information:
Transfer to the third country
Details regarding the safeguards that are in place to protect your personal
For website visitors based in Europe, the data is retained in Europe by Oneview and any subsequent transfer to the US is under legally approved mechanisms.
For website visitors outside of Europe, the data is retained outside of Europe by Oneview.
For data handled by HubSpot, please check the following link for clarification: https://knowledge.hubspot.com/account/hubspot-cloud-infrastructure-frequently-asked-questions
The relevant legislation for website visitors based in Australia is the:
Australian Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Australian Privacy Act 1988.
There are 13 Australian Privacy Principles (APPs). The main section 8 (cross-border) requirements are met as follows:
This Privacy Policy has a Disclosure/Data Sharing section named International Transfers.
This section states that Oneview discloses Australian personal information to overseas (non- Australian) recipients, and the likely countries that information may be sent to, by providing the hyperlink for the personal data handled by HubSpot.
The likely specified circumstances for such a transfer are stated in the section ‘Third Parties We Share Your Personal Data With’ section listing HubSpot. HubSpot generates sales leads for Oneview as a result of website visitor information such as their location.
Australian Privacy Principle 9: Adoption, Use or Disclosure of Government Related Identifiers
Adoption of Government Related Identifiers:
Oneview will not adopt as its own identifier an identifier that has been authorised under
Australian law. Examples are an individual’s Medicare or tax file number.
Use or Disclosure of Government Related Identifiers:
Oneview will not use or disclose an identifier unless:
It is to verify the identity of the individual for the purposes of their activities/functions
It is necessary for Oneview to fulfil its obligations to an agency or a State/Territory
It is required/authorised by law
A permitted general situation exists in relation to the use/disclosure of the identifier
Oneview reasonably believes that the use or disclosure of the identifier is reasonably necessary for one or more enforcement related activities conducted by or on behalf of an enforcement body
Updating Your Personal Data
In order to help us ensure the personal data we hold about you is accurate and current, and to help us to provide you with our services, we encourage you to keep us informed if your personal data or circumstances change. To update your personal data please contact us at the details set out below in the contact information section.
Contact Information
If you have any questions or comments about this privacy statement, or if you wish to request information, you can contact us at: datarequests@oneviewhealthcare.com.
Changes to this Statement
We may update our Privacy Statement from time to time, by communicating such changes to you and publishing the updated Privacy Notice on our website. We would encourage you to visit our website regularly to stay informed of the purposes for which we process your personal information.
Cookies
What are “cookies”?
Cookies are a small text-only files saved on your computer’s hard drive, when browsing websites. They are designed to hold data specific to a particular user. They may allow a website “remember” your actions or preferences over a period of time. They help us to improve our website and to deliver a better and more personalised service.
Cookies can be used to:
Identify users
Remember users’ custom preferences
Help user’s complete tasks without having to re‑enter information when browsing from one
Page to another or when visiting the site
Cookies may be used by Oneview to analyse user behaviour to generate sales leads in combination with a selected third-party provider.
Cookies may potentially be used for online behavioural target advertising and to show adverts relevant to something that the user searched for in the past, however Oneview do not engage in this activity at present.
Types of Cookies
Preference: Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing: Marketing cookies are used to track visitors across The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers
Unclassified: Unclassified cookies are cookies that are in the process of being classified, together with the providers of individual cookies
Necessary: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. These cookies are deleted when you close your browser.
Functionality: These cookies are used to recognise you when you return to our This enables us to personalise our content for you and remember your preferences from a previous visit to our website.
Session cookies: These are used to maintain your session when your login or when purchasing a product through our online shop. If you choose to deny this cookie, this will affect your ability to purchase products online or to remain signed in on your account online.
Authentication cookies: They help to identify the user once they have logged in, for the duration of a session (visit to a website).
Third Party and Tracking cookies
Oneview Healthcare use third party cookies in order to improve our website, to personalise your experience, track unique visitors and to understand how visitors behave on this website. We also use cookies to make our advertising on other websites more relevant.
Using information collected about you for advertising purposes is known as targeted or behavioural advertising. It is possible for such adverts to store a cookie for a third-party site, containing information such as the name of the site, particular products being viewed, pages visited, etc.
Cookies We Use on Our Website
Marketing: embed/v3/counters.gif
Collects information on user preferences and/or interaction with
web-campaign content – used on CRM campaign platforms for promoting
events or products
Marketing: IDE
Used by Google DoubleClick to register and report the website user’s
actions after viewing or clicking one of the advertiser’s ads
Marketing: lang
Set by LinkedIn when a web page contains an embedded “Follow us” panel.
Marketing: lidc
Used by the social networking service, LinkedIn, for tracking the use of
embedded services
Marketing: test_cookie
Used to check if the user’s browser supports cookies
Marketing: UserMatchHistory
Used to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor’s preferences
Marketing: VISITOR_INFO1_LIVE
Tries to estimate the users’ bandwidth on pages with integrated YouTube
videos
Marketing: YSC
Registers a unique ID to keep statistics of what videos from YouTube the
user has seen
Marketing: yt.innertube::nextId
Registers a unique ID to keep statistics of what videos from YouTube the
user has seen
Marketing: yt.innertube::requests
Registers a unique ID to keep statistics of what videos from YouTube the
user has seen
Marketing: yt-remote-cast-installed
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-connected-devices
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-device-id
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-fast-check-period
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-session-app
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-session-name
Stores the user’s video player preferences using embedded YouTube video
Unclassified: AnalyticsSyncHistory
Unclassified
Marketing: embed/v3/counters.gif
Collects information on user preferences and/or interaction with
web-campaign content – used on CRM campaign platforms for promoting
events or products
Marketing: IDE
Used by Google DoubleClick to register and report the website user’s
actions after viewing or clicking one of the advertiser’s ads
Marketing: lang
Set by LinkedIn when a web page contains an embedded “Follow us” panel.
Marketing: lidc
Used by the social networking service, LinkedIn, for tracking the use of
embedded services
Marketing: test_cookie
Used to check if the user’s browser supports cookies
Marketing: UserMatchHistory
Used to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor’s preferences
Marketing: VISITOR_INFO1_LIVE
Tries to estimate the users’ bandwidth on pages with integrated YouTube
videos
Marketing: YSC
Registers a unique ID to keep statistics of what videos from YouTube the
user has seen
Marketing: yt.innertube::nextId
Registers a unique ID to keep statistics of what videos from YouTube the
user has seen
Marketing: yt.innertube::requests
Registers a unique ID to keep statistics of what videos from YouTube the
user has seen
Marketing: yt-remote-cast-installed
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-connected-devices
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-device-id
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-fast-check-period
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-session-app
Stores the user’s video player preferences using embedded YouTube video
Marketing: yt-remote-session-name
Stores the user’s video player preferences using embedded YouTube video
Unclassified: AnalyticsSyncHistory
Unclassified
How to manage cookies
Within your browser, you can choose whether you wish to accept cookies or not. If you choose Cookie Preferences, you will see the following preferences:
Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.
Our website may contain links to external social network sites such as Facebook, LinkedIn, YouTube and Twitter. These external social networks are exclusively operated by their respective owners. All Links to Social networking sites are made clearly visible on our website through the use of representative logos. If you decide to follow these links, you will be directed to a third-party website which is not under our control. Cookies and plug-ins may be activated and your browser will establish a link with relative social network site directly.
If you follow the links on our website whilst you are signed into these social network sites, personal information such as user account details and information concerning your visit to our website may be passed to these third-party websites. This information may be transferred to and stored to a third-party entity.
Your personal information will not be transferred to these third-party social networking sites by visiting our website, but may result in personal data being transferred to a social network entity if you decide to click the relevant link.
For further information on third party privacy and cookie policies, please refer to the relevant third-party social network’s privacy and cookie policies on their websites.
Social Network Links We Use on Our Website
Vendor Name
Personal Data that may be Collected
LinkedIn
LinkedIn email address
Facebook
Facebook email address
Twitter
Twitter email address
YouTube
YouTube email address
Instagram
Instagram email address
Contact Details
If you have any questions regarding our cookie policy or our privacy policy, please contact us at:
Email: datarequests@oneviewhealthcare.com
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. However you may visit Cookie Settings to provide a controlled consent.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
